Shareholder communication

Shareholders can choose to receive Shareholder Communications, such as the Annual Report and Notice of Annual and General Meetings, in one of three ways.

1. Email communication

It is our preferred option that Shareholders elect to receive notification by e-mail that Shareholder Communications have been published on this website. This allows British Land to deliver information in a timely and convenient form, as well as reducing the environmental and cost impacts of printing and posting large quantities of documents.

To take advantage of this service, Shareholders should register their request, free of charge, through our Registrar's website at Once registered, Shareholders are also able to view their share balance and movements, see indicative share prices and view information on dividend payments. Shareholders can also use this website to update their address if it changes, elect to have dividends paid directly into their bank account and vote online in advance of Company Meetings.
If Shareholders decide in the future they would prefer to receive paper copies, they may change their preference via the website.

2. Paper communication

The default option for new British Land Shareholders is to receive Shareholder Communications in hard copy through the post. New Shareholders can register for Shareview and Email Communication (as above) at any time. They can also contact the Registrars and ask to receive notification by letter when Shareholder Communications are published on this website (see below).

3. Website communication

In early 2012 British Land wrote to all Shareholders asking them how they wished to receive Shareholder Communications. Access a copy of this letter. If a Shareholder chose not to reply to this letter, then this was deemed as their consent to receiving a letter notifying them each time a Shareholder Communication was published on this website.

Shareholders have the right to request, at no extra charge, a paper copy of any document at any time, by writing to our Registrars, Equiniti (Equiniti Limited, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA) or telephoning Equiniti's general helpline on 0871 384 2143 (or +44 121 415 7593 if calling from outside the UK). Lines are open 8.30am to 5.30pm Monday to Friday and calls to 0871 numbers are charged at 8p per minute from a BT Landline. Other telephony providers' costs may vary.

If Shareholders wish to change their choice as to how they receive their documents at anytime, they should also contact Equiniti, or if registered on Shareview, through Shareview.

Warning to shareholders

Over recent years many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters which imply a connection to the company concerned. These are typically from overseas based 'brokers' who target UK shareholders offering to sell them what often turn out to be worthless or high risk shares in US or UK investments.

They can be very persistent and extremely persuasive and it has been estimated that the average amount lost by investors is around £20,000. It is not just the novice investor that has been duped in this way; many of the victims had been successfully investing for several years. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free reports into the company.

If you receive any unsolicited investment advice:

  • Make sure you get the correct name of the person and organisation and make a record of any other information they give you, e.g. telephone number, address etc.
  • Check that they are properly authorised by the Financial Conduct Authority (FCA) before getting involved. You can check at
  • The FCA also maintains on its website a list of unauthorised overseas firms who are targeting, or have targeted, UK investors and any approach from such organisations should be reported to the FCA so that this list can be kept up to date and any other appropriate action can be considered. If you deal with an unauthorised firm, you would not be eligible to receive payment under the Financial Services Compensation Scheme. Please tell the FCA if you have been approached by fraudsters,using the share fraud reporting form at or, if you do not have access to the internet, on 0800 111 6768.
  • Inform our Registrars on 0871 384 2143 (international callers: +44 121 415 7047). They are not able to investigate such incidents themselves but will record the details and pass them on to The British Land Company PLC and liaise with the FCA.

Details of any sharedealing facilities that the company endorses will be included in company mailings.

More detailed information on this or similar activity can be found on the FCA website.

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